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Seton Medical Center


 Seton Medical Center

About Us

Seton Medical Center has been serving the health care needs of San Francisco and northern San Mateo County since its founding as Mary’s Help Hospital in 1893.

Today, Seton Medical Center and its sister facility Seton Coastside continue the tradition of patient-centric, quality health care to our entire community. Recognized for its stroke treatment, cardio-vascular excellence, including STEMI certification, Seton offers a comprehensive range of medical specialties on both an inpatient and outpatient basis, as well as emergency and urgent care services. Seton Coastside operates the only 24-hour, stand-by emergency department on the Pacific Coast between Daly City and Santa Cruz.

Seton has a long tradition and a deep commitment to providing quality care to the communities we serve.

Our Mission

Transform healthcare for the benefit of humanity

Our Vision

Next generation treatments and cures being delivered to all

Our Values

  • Quality – Patient at the center of their own care
  • Passion – Dedicated to the health of our communities and those we serve
  • Integrity – Act with honesty and transparency, always doing the right thing
  • Discovery – Deliver the highest quality breakthroughs, innovations, and cures
  • Family – Commitment to patients, our people, and our organization

Our Promise

Treat every patient experience as if they were your own family

The word “verity” refers to the state of being true. For all of us associated with Verity Health System, that means we will be authentic in our interactions with our patients, their family members and with each other. We choose to align ourselves with the following values, aspiring to live into these values each day so that they may guide our actions.


We demonstrate that we value others and ourselves through our words and actions.

Respect is taking someone’s feelings, needs, thoughts, ideas, wishes and preferences into consideration. We show respect with compassion toward our patients and by bringing healing to someone during a compromising time of illness and loss. – Paula Smith, Rehabilitation Services


We provide our patients and their families with compassionate, quality care, treating them and each other with kindness.

Our caring must be seen from the perspective of alleviating suffering because patients and family members come to us at a time when they are most helpless. We need to care for them with a smith, a touch, an honest compliment to show the values that we live by on a daily basis. – Emanuel Ngwa, RN, Critical Care Services


We act with honesty and transparency and do the right thing.

Integrity is showing pride in what you do. I take great pride not only in recently becoming a U.S. citizen after 27 years in America, but also at work every day. O’Connor is like home, and when I am doing something for patients or my co-workers I am doing my best for my family. – Martha Henderson, Environmental Services


We are dedicated to making a difference in the health of our communities and in the lives of those we serve.

With my patients, I look for a way to connect with them through humor, grace and courage under difficult circumstances. This human connection is the passion that gives me energy to go beyond in my care for them. – Dae-Wook Kang, MD, Internal Medicine


We are committed to being wise stewards of our resources, creative in our approach to challenges and opportunities, and accountable for the results we want to achieve as a charitable organization.

The value of stewardship is that we use our ever-growing knowledge, creativity and resources to make decisions that have a great impact on us and those around us. – Maureen Punzalan, RN, Orthopedics

Care for the sick and persons living in poverty is central to the mission and values of Seton Medical Center and Seton Coastside. Annually, Seton provides more than $31 million in community benefit programs and services to the community, plus more than $47 million in care for the elderly. Community need drives the continuation and implementation of new community benefit programs – from the established RotaCare Clinics in Daly City to the Health Benefits Resource Center that was introduced in Summer 2012.

Community Grants 2018

Seton Medical Center and Seton Coastside are pleased to announce the 2018 Community Grants Program. Specific information is outlined below for non-profit organizations who serve Seton and Seton Coastside’s service area.

  • Funding will address one or more prioritized significant needs in Seton’s and Seton Coastside’s service area (Daly City, South San Francisco, Pacifica, San Bruno, Half Moon Bay, Brisbane, Moss Beach, El Granada, Montara and San Francisco within zip codes 94112, 94132, 94134)
  • People to be served include identified vulnerable or underserved populations, to help address health disparities identified in the Community Health Needs Assessment (CHNA) and Implementation Strategy and are one of Seton Medical Center’s top five priorities:
    1. Obesity and Diabetes (including fitness and nutrition)
    2. Access and Delivery
    3. Behavioral health
    4. Heart Disease and Stroke
    5. Cancer

The 2018-2019 grant application period is open from January 8, 2018 to midnight on February 28, 2018.

Eligibility and Parameters

  • Applicant must be a valid 501(c)(3) non-profit organization
  • Grant awards are from $1,000 to $ 25,000.
  • Implementation project performance period is due July 1, 2018.
  • Final performance evaluation is due December 31, 2018.
  • Funding must address the need and impact of the on the community or patient population served in Seton Medical Center’s and Seton Coastside’s service area.
  • Grant funding may be part of an existing project.

Applying for a Grant

Please submit no longer than a two page request with the following information:

  • Brief Background on the Non-profit organization
  • Need for Funding and Impact of your work
  • Overview of project budget
  • Brief biographies on staff involved with project
  • Evaluation tools demonstrating success
  • Sustainability of project post-funding

Funding requests must be accompanied by documentation of 501c3 status, list of senior staff and board of directors, and financial audit. For further information, please contact Tina Ahn, Director, Business Development by email at or phone at (650) 991-6534.

The 2018-2019 grant application period is open from January 8, 2018 to midnight on February 28, 2018.

Health Benefits Resource Center

Seton Medical Center – First Floor

(650) 991-5860 or (855) 848-4272
Monday – Friday | 8:30 AM – 5 PM

Providing access to health benefits and other resources that promote healthy families, the Health Benefits Resource Center (HBRC) is a centrally located information and referral service that links families to government-sponsored health benefits and social services, including Medi-Cal, Food Bank and Cal Fresh (formerly Food Stamps). Families are assisted regardless of immigration status or income. HBRC provides free confidential assessments, referrals to community resources, and assistance in completing applications for free or low-cost health insurance programs. Services are available in English, Spanish and Tagalog.

Daly City Rotacare Clinic

Mike Nevin Health Center

380 90th Street
Daly City, CA 94015
(650) 515-6885
Monday | 5:30 pm – 7:30 pm
Closed | Holidays

Rotacare Clinics provide urgent medical care for individuals without health insurance or other means for obtaining care. No appointment is necessary, and interpreters are provided for Spanish-speaking patients.

Resources for the Uninsured

(866) 899-9626
Monday – Friday | 8 AM – 5 PM

Financial counselors are available to assist coastside residents with information and applications for health insurance coverage. Residents may also call the Foundation for Health Coverage Education (FHCE), a non-profit organization dedicated to simplifying public and private health insurance eligibility information. FHCE can be reached at (800) 234-1317.

Effective January 1, 2019, in an effort to “improve the transparency of hospital charges”, the Center for Medicare Services (CMS) has mandated that all facilities participating in the Medicare and Medicaid programs “make public a list of their standard charges” via the internet [CMS-1694-F].

Verity Health Systems gladly support this effort and is therefore providing this information to our patients by posting our price files for our facility charges on this site. Please note that the prices in the file reflect the hospital’s full charges, which do not take into account:

  • Medicare, Medi-Cal and other government health care program reimbursement rates;
  • Contract rates with health maintenance organizations (HMOs) and health insurers;
  • Other privately negotiated discounts; and
  • Hospital community benefit and charity care programs that provide care free of charge.

The charge description master (CDM) price files, Seton Medical Center and Seton Coastside, contains the hospital’s full charges for each item and service that the hospital provides. However, third party payers (for example, Medicare and Medi-Cal) do not necessarily pay the hospital on the basis of the CDM. Instead, they pay based on procedure or illness on the basis of a diagnosis-related group (DRG). These DRGs generally include multiple items and services listed on the CDM. A list of DRGs and an explanation of the items and services included in each DRG is included in the DRG file/available at

The CDM file consists of charges related to all services including supplies, devices, vaccines, radiopharmaceuticals, room accommodation charge codes and pharmaceuticals of patients in the Verity Health Care Systems network.

The Price File contains the following elements:

  • Procedure Charge Number – A unique identifier within the system for each chargeable item.
  • Procedure Description Name – a brief description of the service being provided
  • CPT® (Current Procedural Terminology) or HCPCS (Healthcare Common Procedure Coding System) code – this is a nationally recognized alphanumeric code utilized by the insurance industry and government payors to identify a particular service or item.
  • Unit Price – The gross dollar amount charged for each item to the account

Variable prices may be present for services such as Reference Lab testing, implanted devices and items/services governed by other contracted rates. These prices may not be available for listing in the CDM since billed charges are based upon the charges invoiced by the contractor to Verity Health Systems at the time the service is provided.

Pharmaceutical prices listed are acquisition cost based. These costs may vary depending upon many factors such as date purchased and supplier. The patient may, therefore, see multiple prices for what appears to be the same medication. In practice, depending upon the dosage ordered by the provider, a patient may see multiple units of a single medication listed on a claim. The total of these units represents the total dosage provided to the patient. CHARGE GENERATION

Individual departments within Verity Health Systems may generate charges through an electronic charge or order communication system. Most charging information for a patient admission or encounter

originates from the CDM. The charges, charge descriptions, and all codes attached to a line item in the CDM, flow through electronic systems to Patient Financial Services (PFS), where corresponding claims are generated. The claims may be edited before submission to the appropriate payors based upon contractual terms.

The total charges listed for a particular encounter or admission may not necessarily represent the total payment expected by Verity Health Systems. The expected payment amount will vary based upon contractual arrangements between Verity Health Systems and the various payors, the insurance plan in which the patient is enrolled and other special programs for which the patient may apply and be found eligible for. We encourage you to contact our Patient Financial Services Department to assist you in estimating what your out-of-pocket expenses will be for a particular procedure.

CPT® is copyright 2018 American Medical Association. All Rights Reserved. The CPT® data provided in this list is only approved & licensed for use for the approved KnowledgeSource user only. Any other use of this output or use of CPT® in any other product requires a separate license. Use of this product should not be accepted as proof of license for CPT® Editorial content by any other vendor for any other product. Please contact us for purchase of full CPT® Data files and licenses used in separate PAS or products



Deficit Reduction Act Policies

Below are two policies that reflect Seton Medical Center’s compliance with the Deficit Reduction Act. All Seton Medical Center agents and contractors, in particular, should review these policies carefully.

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